The Hive, Wembley

Introduction

As a trusted mechanical, electrical and technical partner, Norton provides full lifecycle support from design and installation to maintenance and compliance across high-performance estates and complex environments.

Norton’s approach prioritises energy efficiency, system optimisation and lifecycle performance, helping clients reduce operational cost and environmental impact.

Overview

The Hive is a 115,000 sq ft Grade A office and retail development in Wembley Park, comprising nine floors of workspace and 10,000 sq ft of retail units.

Located adjacent to Wembley Stadium, The Hive is a flagship building within the Quintain Estate, managed by Property Partners Ltd and Savills.

Norton delivers mechanical, electrical, fire and security maintenance for The Hive as part of a wider portfolio of over 80 buildings managed for Property Partners across London.

Scope of Works

• Planned and reactive maintenance for all M&E, fire and security systems.
• Coordination around live office, retail and event operations.
• 24-hour access and out-of-hours service to minimise disruption.
• Close liaison with Property Partners and Savills for compliance and communication.

Delivery Approach

Norton operates a 100% self-delivered model, maintaining full control over quality, safety and efficiency. A dedicated site team manages all planned and reactive works, supported by Norton’s central management for scheduling, reporting and audit compliance.

Works are carefully planned around the Wembley Stadium event schedule, ensuring no impact on retail or office operations.

Through proactive planning and open communication, Norton delivers uninterrupted service within one of London’s busiest mixed-use environments.

Outcomes

• Reliable, compliant service delivery with no operational disruption.
• Weekly coordination meetings and real-time CAFM updates for full transparency.
• Continuous service provision across a multi-occupancy commercial site.
• Strengthened long-term partnership with Property Partners Ltd through proactive communication and performance consistency.

Unique Features

• Live event environment with maintenance and response aligned to Wembley’s event calendar.
• Flagship mixed-use property within a national landmark location.
• Demonstrates Norton’s ability to adapt operations to live building use.
• Strong relationships with Savills and Property Partners Ltd.
• Self-delivery model showcasing control, reliability and value for money.

The Hive partnership showcases Norton’s ability to deliver consistent, self-managed service across complex, multi-tenant commercial estates.

Additional Project Details

• Key Accreditations: ISO 9001, CHAS, SafeContractor, REFCOM, Gas Safe.
• Sustainability Measures: Reduced travel emissions through consolidated visits, waste minimisation and efficient scheduling.
• Team Lead:

Compliance and Accreditation

Norton Group holds ECA, SafeContractor, REFCOM, Gas Safe, BSI, ISO 9001, iTrust, CHAS, OFTEC and IPHE accreditations, ensuring every project meets the highest safety, quality and environmental standards.